Privacy Policy
Last Updated: August 11, 2026
Bonjour With Reshma (“Bonjour With Reshma”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, courses, learning resources, and related services (collectively, the “Services”).
This Privacy Policy explains what personal information we may collect, how we use it, when we may disclose it, how we protect it, and the choices available to you.
By using our website or Services, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Bonjour With Reshma provides French-language education, courses, learning resources, and related educational services.
For privacy-related questions or requests, please contact us using the contact information provided on our website.
Bonjour With Reshma
British Columbia, Canada
2. Personal Information We Collect
Depending on how you use our Services, we may collect different types of information.
Information You Provide Directly
When you create an account, enrol in a course, contact us, or otherwise use our Services, we may collect information such as:
First and last name
Email address
Username
Account login information
Password information
Contact information
Course enrolment information
Learning preferences
Course progress and completion information
Responses to quizzes, exercises, assignments, or activities
Communications you send to us
Information you provide when requesting support
We only request information that is reasonably necessary for the purposes for which it is collected.
Payment Information
When you purchase a course, subscription, or other Service, payment information may be processed by a third-party payment provider.
Depending on the payment method used, the payment provider may collect information such as:
Name
Billing information
Payment card details
Transaction information
Payment status
Bonjour With Reshma generally does not need to store your complete payment card number or security code.
Payment information may be handled directly by the applicable payment processor in accordance with its own privacy policy and terms.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Approximate location derived from IP address
Pages visited
Referring website
Date and time of visits
Website interactions
Course and learning activity
Technical information about your device
We may use cookies and similar technologies to provide, maintain, secure, and improve our Services.
3. Cookies and Similar Technologies
Our website may use cookies, pixels, local storage, and similar technologies.
Cookies may be used for purposes such as:
Keeping you logged into your account
Remembering preferences
Maintaining course sessions
Enabling shopping-cart and checkout functionality
Understanding how visitors use our website
Improving website performance
Maintaining website security
Measuring the effectiveness of our Services
Supporting analytics and marketing activities, where applicable
Some cookies are essential for the website to function and cannot be disabled through ordinary website settings.
Other cookies may be optional depending on the technologies we use and applicable legal requirements.
You can also control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.
4. How We Use Personal Information
We may use personal information for the following purposes:
Providing Our Services
We may use your information to:
Create and manage your account
Process course enrolments
Provide access to purchased courses
Track course progress
Provide learning materials
Maintain your learning history
Process transactions
Provide customer support
Communicate with you about your account
Improving Our Services
We may use information to:
Understand how our website and courses are used
Improve course materials
Improve website functionality
Identify technical problems
Develop new educational resources
Analyze general usage trends
Improve the student experience
Communications
We may use your contact information to send:
Account-related communications
Course-related communications
Transaction confirmations
Important service announcements
Security notifications
Responses to support requests
Where required by law, we will obtain appropriate consent before sending commercial electronic messages.
You may unsubscribe from promotional communications at any time using the unsubscribe mechanism provided in the message.
You may still receive necessary transactional or account-related communications after unsubscribing from marketing communications.
5. Legal Bases and Consent
Where applicable, we may collect, use, or disclose personal information with your consent.
Depending on the circumstances, we may also process information where reasonably necessary to:
Provide a Service you have requested
Process a transaction
Manage your account
Comply with legal obligations
Protect our website, users, or Services
Prevent fraud or abuse
Establish, exercise, or defend legal rights
Operate our business in accordance with applicable law
Where consent is required, you may withdraw your consent subject to legal or contractual restrictions and reasonable notice.
Withdrawal of consent may affect our ability to provide certain Services.
6. Children’s Privacy
Some of our Services may be designed for children or students under the age of majority.
When a parent or legal guardian enrols a child in our Services, the parent or guardian is responsible for providing any information necessary for the child’s participation.
Where applicable law requires parental or guardian consent for the collection, use, or disclosure of a child’s personal information, we will take reasonable steps to obtain that consent.
We do not knowingly collect more personal information from children than is reasonably necessary to provide the applicable educational Service.
Parents or guardians may contact us regarding personal information associated with a child under their responsibility.
7. Student and Learning Information
If you enrol in one of our courses, we may collect information related to your learning activities, such as:
Course enrolments
Course progress
Lesson completion
Quiz and exercise results
Assignment submissions
Learning activity
Certificates or completion records
Instructor or support communications
This information is used to provide and improve educational Services and to maintain appropriate course records.
We do not sell individual student learning records.
8. How We Share Personal Information
We do not sell your personal information.
We may disclose personal information to service providers and other third parties when reasonably necessary to operate our business and provide our Services.
These may include:
Website hosting providers
Learning-management-system providers
Payment processors
Email and communication providers
Website analytics providers
Security and fraud-prevention services
Cloud storage providers
Customer-support services
Authentication providers
Technology and software providers
Professional advisers
Government authorities or law-enforcement agencies where legally required
Third-party service providers are generally permitted to access personal information only as reasonably necessary to provide services to us or on our behalf.
9. Third-Party Authentication and Login Services
Our website may provide the option to sign in using a third-party authentication provider, such as Google or another supported service.
If you choose to use third-party authentication, that provider may share certain account information with us, such as your name, email address, profile information, or account identifier, depending on the permissions you grant.
Your use of a third-party login service is also subject to that provider’s privacy policy and terms.
You may choose to create an account using the registration options provided directly by our website where available.
10. Third-Party Websites and Services
Our website may contain links, integrations, embedded content, or connections to third-party websites and services.
Examples may include:
Payment services
Social-media platforms
Video platforms
Authentication services
Educational resources
Analytics services
We are not responsible for the privacy practices of third-party websites or services.
We encourage you to review the privacy policies of third parties before providing them with personal information.
11. International Processing and Storage
Some of our service providers may process or store information outside Canada.
As a result, personal information may be transferred to or processed in countries other than Canada.
Where personal information is processed outside Canada, it may be subject to the laws of the jurisdiction in which it is processed.
We take reasonable steps to use service providers and safeguards appropriate to the nature of the information and the Services being provided.
12. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, collection, use, disclosure, alteration, or destruction.
Security measures may include:
Access controls
Account authentication
Secure connections
Password protection
Security monitoring
Software and system updates
Backups
Restricted access to personal information
However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.
You are responsible for keeping your account credentials confidential and should notify us if you believe your account has been compromised.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Provide our Services
Maintain appropriate account and course records
Process transactions
Resolve disputes
Prevent fraud and abuse
Comply with legal, tax, accounting, or regulatory obligations
Enforce agreements
Protect our legitimate business interests
When personal information is no longer reasonably required, we may securely delete, destroy, or anonymize it.
The exact retention period may vary depending on the type of information and the reason it was collected.
14. Accessing and Correcting Your Information
Depending on applicable law, you may have the right to request access to personal information we hold about you.
You may also request correction of information that is inaccurate or incomplete.
If you have an account, you may be able to update certain information directly through your account settings.
For information that cannot be changed through your account, you may contact us.
We may need to verify your identity before processing an access or correction request.
15. Withdrawal of Consent
Where we rely on your consent to collect, use, or disclose personal information, you may withdraw that consent, subject to legal or contractual restrictions and reasonable notice.
Withdrawing consent may mean that we cannot provide certain Services or features.
For example, withdrawing consent for certain account information may prevent us from maintaining your account or providing a purchased course.
16. Marketing Communications
We may occasionally send promotional communications about:
New courses
Learning resources
Special offers
Updates
Events
Other Bonjour With Reshma Services
Where required, we will obtain the appropriate consent before sending commercial electronic messages.
You can unsubscribe from marketing communications at any time by using the unsubscribe link included in the communication or by contacting us.
Unsubscribing from marketing communications does not necessarily stop important transactional, security, or account-related communications.
17. Analytics
We may use analytics tools to understand how visitors use our website.
Analytics information may include:
Pages visited
Time spent on pages
General device information
Browser information
Traffic sources
General geographic information
Website interactions
Analytics information helps us understand website performance and improve our Services.
Where appropriate, analytics providers may use cookies or similar technologies.
18. Fraud, Security, and Abuse Prevention
We may collect and use technical and account information to:
Detect suspicious activity
Prevent unauthorized access
Protect our website
Investigate potential abuse
Prevent fraud
Protect users and our Services
Maintain system security
We may disclose information where reasonably necessary to investigate or address security incidents, fraud, abuse, or unlawful activity.
19. Legal Requirements
We may disclose personal information where we believe disclosure is reasonably necessary to:
Comply with applicable law
Respond to a valid legal process
Respond to a court order or government request
Protect our rights or property
Protect the safety of users or others
Investigate fraud or unlawful activity
Enforce our Terms & Conditions
We will seek to limit disclosures to information reasonably necessary for the applicable purpose.
20. Business Transfers
If Bonjour With Reshma is involved in a merger, acquisition, restructuring, sale of assets, financing, or other business transaction, personal information may be transferred as part of that transaction where permitted by applicable law.
Any successor organization may be required to continue protecting personal information in accordance with applicable privacy obligations.
21. Your Privacy Rights
Depending on where you live and the applicable privacy laws, you may have rights relating to your personal information, including the right to:
Request access to personal information
Request correction of inaccurate information
Ask questions about how information is collected and used
Withdraw consent where applicable
Request deletion where applicable
Opt out of certain marketing communications
Make a privacy complaint
These rights are subject to applicable legal limitations and exceptions.
22. Privacy Complaints
If you have a concern about how we have handled your personal information, we encourage you to contact us first so that we can investigate and attempt to resolve the issue.
You may also have the right to make a complaint to the applicable privacy regulator.
For individuals in British Columbia, this may include the Office of the Information and Privacy Commissioner for British Columbia (OIPC BC).
23. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to:
Our Services
Our technology
Privacy practices
Legal requirements
Third-party service providers
When we make changes, we will update the “Last Updated” date at the top of this page.
Where required by applicable law, we will provide additional notice or obtain consent for material changes.
24. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Bonjour With Reshma through the contact information provided on our website.
Bonjour With Reshma
British Columbia, Canada
Privacy inquiries: Please use our website’s contact form or the contact information provided on the website.
By using our website or Services, you acknowledge that you have had the opportunity to review this Privacy Policy.